[9:36 AM] Guest has joined the room
[9:36 AM] Georgette has joined the room
[9:36 AM] Georgette: Thanks for contacting us
[9:36 AM] Guest: hello
[9:36 AM] Georgette: How can I assist you
[9:37 AM] Guest: can you check if my payment is on the way...had some pb with it and should have received an email yesterday
[9:38 AM] Guest: from the financial department
[9:38 AM] Georgette: what is your stream name ?
[9:38 AM] Guest: xxxxxxx
[9:38 AM] Guest: both studio and model name
[9:39 AM] Georgette: please verify the password
[9:39 AM] Guest: xxxxxxx
[9:39 AM] Georgette: the payment has not been sent yet but it's being processe! d
[9:40 AM] Georgette: it's still within the timeframe
[9:40 AM] Guest: ok. any idea when it will be send?
[9:40 AM] Guest: and what amount?
[9:40 AM] Georgette: no sorry but you should be getting it soon
[9:40 AM] Georgette: xxxxx
[9:41 AM] Guest: ok
[9:41 AM] Guest: thx u
[9:41 AM] Georgette: no problem have a great day
[9:41 AM] Guest has left the room
[10:13 AM] Guest has joined the room
[10:13 AM] Young has joined the room
[10:13 AM] Young: Thank you for contacting the Model Support. My name is Young.
How can I assist you today?
[10:13 AM] Guest: can u check a payment for me?
[10:13 AM] Young: Are you a studio or model?
[10:13 AM] Guest: when i will receive it...
[10:13 AM]! Guest: studio
[10:13 AM] Young: Please provide me your account name and the password.
[10:14 AM] Guest: xxxxxxxxxx
[10:14 AM] Guest: xxxxxxxxxx as password
[10:16 AM] Young: thanks please wait
[10:16 AM] Guest: k
[10:19 AM] Guest: ???
[10:19 AM] Young: it shows that the payment has not processed.
[10:20 AM] Guest: can u tell me why?
[10:20 AM] Guest: yesterday i was told it was pending
[10:20 AM] Guest: i have the transcript also
[10:20 AM] Young: I need to escalate the issue to accounting and check with them.
[10:21 AM] Guest: i have xxxx$ in pending
[10:21 AM] Guest: can u do it now
[10:21 AM] Guest: i should have received the payment already...there are 5 days since 22th
[10:21 AM] Young: Let me check. Please wait.
[10:24 AM] Guest: k
[10:26 AM] Young: It seems it's being delayed.
[10:26 AM] Guest: why?
[10:26 AM] Young: We apologize for your inconveniences.
[10:26 AM] Guest: when will i receive it?
[10:27 AM] Guest: and why it is delayed?
[10:27 AM] Young: I cannot tell now. I will check with our Accounting.
[10:27 AM] Young: Please check us again later today or tomorrow for any update.
[10:29 AM] Young: Is there anything else that I can help you with today?
[10:30 AM] Guest: just want to know why
[10:30 AM] Young: As I adv! ised you, I do not have further information yet. We will check with our Accounting.
[10:31 AM] Guest: i alwaays received my payments on time on other sites, this is the first site i have pbs with
[10:31 AM] Guest: ok ...i will check in later
[10:31 AM] Young: Thank you for your patience.
[10:32 AM] Guest has left the room
o abureala mai mare ca la ei nu am vazut in viata mea
