Payoneer Support Thread

Maddy · 10 Ian 2017, 23:33

My card hasn't arrived since 22nd of November and I CAN'T add a bank account to withdraw via Wire Transfer , also I CAN'T contact anyone to order the card via DHL !

danep · 11 Ian 2017, 11:08

MoodElle scrie:
danep scrie:
MoodElle scrie:Hello Dan,
can make payments with my payoneer account before my card arrive?
Thank you!

I am waiting a renewal card and I have founds in my Payoneer account.
Hi, when you say "Make Payments" do you mean by that to sending payments to other Payoneer users?
Please advise,
Thanks!
Hello,

Yes, sending payments to other Payoneer user, online shoping..

Hi, this can also depend on other factors. Any chance you can e-mail me so I can have it double checked for you?
Thanks!

danep · 12 Ian 2017, 11:45

I know that many of you have received an email announcing the launch of Firstchoice Pay. I am happy to share this exciting news with you and I hope that I can help support this transition which takes place at the beginning of February.

Under the Firstchoice Pay brand, we will continue to support your payment needs and assure you that you have a quality payment provider for years to come. I am here to personally make sure that your transition to the new brand and platform will be effortless and familiar.

If you have further questions above the information you received in your email, please let me know so I can help you find out about how the new brand will support your payment needs.

Dan E.
Firstchoice Pay Community Manager

danep · 12 Ian 2017, 12:28

Maddy scrie:My card hasn't arrived since 22nd of November and I CAN'T add a bank account to withdraw via Wire Transfer , also I CAN'T contact anyone to order the card via DHL !

Hi Maddy, it's indeed an offer I can't refuse...
You should be contacted through the day.
Let me know if you require further assistance.

manuela222 · 12 Ian 2017, 13:46

danep scrie:I know that many of you have received an email announcing the launch of Firstchoice Pay. I am happy to share this exciting news with you and I hope that I can help support this transition which takes place at the beginning of February.

Under the Firstchoice Pay brand, we will continue to support your payment needs and assure you that you have a quality payment provider for years to come. I am here to personally make sure that your transition to the new brand and platform will be effortless and familiar.

If you have further questions above the information you received in your email, please let me know so I can help you find out about how the new brand will support your payment needs.

Dan E.
Firstchoice Pay Community Manager

What about the funds we have saved in our payoneer virtual account? What will happen with that amount? Will be transferred at the Firstchoice Pay account as well?
Thanks

danep · 12 Ian 2017, 14:58

Hi, your funds will appear on the Firstchoice Pay account page once the transition takes place.
Let me know if that helps.

Maddy · 12 Ian 2017, 17:41

My card was shipped via DHL ,I guess they were busy with launching their new product : FCPay , I wish you success ! Regards

wrongturn2020 · 12 Ian 2017, 20:58

Hello. I recieved the light blue ChoiceBank card. I dont understand, do I need to order another? Thank you

danep · 16 Ian 2017, 14:32

Hi, if your card is already issued by Choice Bank you should be fine without needing to order an additional one.
Let me know if that helps.

danep · 16 Ian 2017, 14:33

Maddy scrie:My card was shipped via DHL ,I guess they were busy with launching their new product : FCPay , I wish you success ! Regards

Thanks for the update Maddy

wrongturn2020 · 16 Ian 2017, 16:30

danep scrie:Hi, if your card is already issued by Choice Bank you should be fine without needing to order an additional one.
Let me know if that helps.

Hello, Danep. Yes, is issued by Choice Bank, I recieved it one month ago since the first time I recieved that message about changing it. Thank you!

Crisssta · 16 Ian 2017, 19:10

Hello,
Please if you can help me with the steps needed for order Choice Bank MasterCard card.I loged in to Payonner account but i didnt find where i can order the new card...Thank you anticipated for the answer.

danep · 19 Ian 2017, 13:33

Hi, were you requested to order a card?

Crisssta · 20 Ian 2017, 23:12

Hello, thank you for your answer,...that request it was from Jasmin...but i resolved...my card was from Choice Bank..after that they anounced that if i dont receive a request..i dont need to change the card.
Thank You,
Have a great day

danep · 22 Ian 2017, 11:25

Thanks for the update Crisssta

kitty25 · 23 Ian 2017, 22:21

hello Danep i have a problem to add my curent payoner card to my accounts on myfreecams and chatturbate to receive my money. its say ''You cannot connect MyFreeCams to this Payoneer account. Please apply for a new Payoneer account through MyFreeCams using a different email address.'' pls can you answr me to help me?

danep · 24 Ian 2017, 11:22

Hi Kitty25!
Can you send me a private message at your earliest convenience so I can have you assisted?
Thanks!

kitty25 · 29 Ian 2017, 16:58

Thanks! Wase a problem with my payoneer catd.

mary eu · 31 Ian 2017, 00:59

Hello, please help me with the Payoneer card, i can´t attach to your site , and the card is activateed it always resend this

You cannot connect Zmedianow to this Payoneer account. Please apply for a new Payoneer account through Zmedianow using a different email address.
What should I do
????/

niconica · 04 Feb 2017, 15:05

From what Atm i can actualy withdraw my mony ? my new credit card first choise pay have been declined from 3 atms-s . the card it;s activated i do have $ on the account ... the billing adress it;s ok... :!: what do i have to do ?