Lance: I wish the same to you.
Lance: Thank you for your kindness.
okay... I will come back in few days to let you know if they answered to my email Lance. in the meanwhile you can do a little research about this as well. Have a good night
Lance: I would like to ask you to contact a local shop regarding this issue, but I am sure that Panasonic Support Staff can provide you all information regarding this.
guest6842: I have no doubts but if you will enlighten me about how to have a functional zoom I will call it also best cameraLance: I am truly sorry for the inconveniences you experienced, but I can assure you that we tested all cameras appearing on the list of the recommended cameras, and the camera type you mentioned has been proven to be one of the best cameras.
guest6842: I will copy this conversation and send it to firstname.lastname@example.org
and also post it in a Romanian forum where they all talk about what a bad investment it was to buy this cameraLance: You are most welcome.
guest6842: okay thank you for your time (as we didn't got to find any solution)
guest6842: maybe having you asking them... they will understand the importance of this problem and give you a step by step setup answer...Lance: If you wish to forward it towards our management, I would like to ask you to send it by email to email@example.com.Lance: That is an excellent suggestion.
guest6842: maybe u can find the answer for this from Panasonic and do a scheme and post it under that advertising article so all the girls who bought it will know how to do the set up
guest6842: so... the solution will be?Lance: I see your point.
guest6842: what they can tell me?
guest6842: I bought it from an online store.
guest6842: I am sure I am not the only host that has this problem and I don't know how many they came to you to tell you but since you recommend it as one of the best HD camcorders and it says remote control we all expect to be true and not to be sorry for the money we paid and not to be able to work it.Lance: I understand. Did you try to contact the shop where you have bought it? What did they say about the remote control?
guest6842: I sent them an email 2 days ago and they did not answered to my email! I have doubts they will...
guest6842: and it still goes to black screen when the camera connects to my smartphoneLance: As another solution, I suggest you to contact the Panasonic Customer Support, they might also have information for you.
guest6842: it's exactly what I did now while we discussLance: About the remote-controller please ask the local electronic shops, also the shop where you have purchased it.Lance: I would like to recommend you to use the splitter (Visit-X), and try again with the smartphone application .
guest6842: and I was trulllllly believe it!
guest6842: Panasonic HC-V720 Remote control available!
guest6842: because on the advertising page it says:
guest6842: yes, pleaseLance: Please allow me a few minutes to look into it.
guest6842: so my main problem is how can I use this camera on LJ with or without any cam split (that's not the problem I have it so I can use it if I want) but to have zoom in/out functional
guest6842: on another website as well
guest6842: yes I have it but I don't run it... anyways I have tried over and over with LJ with split cam on. split cam offLance: http://www.visit-x.net/downloads/VXTool ... Latest.exe
Lance: We recommend Visit-X, that you can download from the following link:
Lance: That's the point - with a handycam, you should use a splitter as well.
guest6842: but it's not related to any cam split or other websites... it's just how the camera works no matter where it runs...
guest6842: noLance: Do you use a camera splitter program, please?
guest6842: do I have to set something our how does it work?
guest6842: when the camera is connected to my computer if I start that Image app from Panasonic which is installed in my iPhone so that I can zoom in/out the image goes black in my computer and it only runs in my iPhone...Lance: Please allow me a few minutes to look into it.
guest6842: as it came without any remote in fact... but I was hoping i can control it from my iPhone at least
guest6842: can you please tell me how can I control it with a smartphone as remote for zoom in/out...?
guest6842: okay thanks. I bought this camera and now I just realize I can't use a remote control with itLance: Please, feel free to ask.
Lance: Welcome, thank you for visiting our Online Support Chat room. I will be assisting you.
guest6842: hello, I have a question about the Panasonic camera which is in recommended product by LJWelcome to the Online Help Center!